Politique d’expédition

# **Shipping Policy**

Thank you for shopping at **Fellimods**. We aim to provide fast, reliable, and secure delivery for every order. Please read our shipping policy for full details on processing times, shipping options, tracking, and more.

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## **1. Order Processing Time**

All orders are processed **within 1–3 business days** (excluding weekends and holidays).
You will receive an email confirmation once your order has been placed, followed by a second email with tracking information once your order has shipped.

*During high-volume periods, processing times may be slightly longer.*

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## **2. Shipping Rates & Delivery Times**

Shipping costs are calculated at checkout based on your location and chosen delivery method.

**Estimated delivery times:**

* **Domestic orders (EU):** 5–10 business days
* **International orders:** 7–15 business days

Please note these are estimates and may vary due to customs procedures or carrier delays.

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## **3. Order Tracking**

Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take 24–48 hours to appear in the system.

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## **4. Customs, Duties & Taxes**

International shipments may be subject to **customs duties, import taxes, or handling fees**, which are determined by your country’s customs office.

These charges are **not included** in the price of your order or shipping cost, and are the customer’s responsibility.

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## **5. Wrong Address or Delivery Issues**

Please double-check your shipping details when placing your order.

Fellimods is **not responsible** for:

* Incorrect or incomplete addresses provided by the customer
* Lost or stolen packages marked as “delivered” by the carrier
* Delivery delays due to customs or unforeseen events

If you entered an incorrect address, contact us immediately

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## **6. Returns & Exchanges**

For details on returns, please refer to our **Return Policy**.
Items returned without prior approval will not be accepted.

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## **7. Contact Us**

If you have questions about your order or shipping, contact our support team:
📩 **[ael.watches@gmail.com]